Subject:-Fraudulent transaction from my RBL Credit Card No. 5239 5045 0586 4671.
Complaint Type:-Card Clonning
Complaint Against:-RBL Bank Cerdit Card
Date:-Thu, 10 Jan 2019
Details:-Sir With due regard it is to inform that on 06012019 at 044902 am IST a fraudulent transaction of EUR 39300 has been made for booking Hotel on booking Com without using OTP validation from my RBL Bank Credit Card However I didnt made any such transaction as I have made last transaction on 24112018 and after that I didnt made any transaction from this card In this regard it is also to inform that on my card International usagetransaction has already been locked and this of the fraudulent transaction made on 06012019 has been done at Amsterdam It is also to point out here that I didnt get any SMS on my registered mobile number regarding any OTP or message for deduction of amount and when I checked my Application it shows the fraudulent transaction made on 06012019 and accordingly when I have checked my e mail account a mail has also been received in the inbox which shows that Your RBL Bank Credit card has been swiped which is not possible as I am in Delhi and my Card is lying with me After viewing the above message I immediately called the Customer Care Number Emergency No to report the complaint but no any option was available there for Fraudulent transaction complaint Finally I have blocked my Card and post my complaint on Twitter for which I didnt got any reply till now In view of the above it is requested to look into the matter and re credit the fraudulent transaction amount in my RBL Bank Credit Card Account Thanking You Yours faithfully Manoj Kumar Registered Mob No 9711361753 Registered e mail mkumar2008gmailcom
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