Subject:-Regarding fradulent transactions from ATMs
Complaint Type:-Card Clonning
Complaint Against:-Punjab National Bank, Mr. R.P. Yadav, Branch Manager
Date:-Tue, 15 Jan 2019
Details:-I am holding a saving bank account in Punjab National Bank for the past 4 years I wish to bring to your notice that an amount of Rs 155431 approx has been withdrawn from my account in Dec 2018 which has not been executed by meThe transaction came to light accidentally when i checked my account balance on 12 01 2019 from ATM and shocked to see Rs 155431 missing from my account when i have made no tranaction and have not withdrawn the money I did not receive any sms or e mail for the sameMy account details areName Mukesh kumarAccount no1425000100242968Branch chhaproula Gautam Budh NagarType of account SavingI have a marriage in my home in next month This a fraud tranasaction from my account as i have always put my debit card in my home only and use at a very rare case I also have lodged compaint in PNB customer care when i came to know Followings are the complaint numbersA094009497 A094009696 A094009910 A094010099A094010282 A094010519A094010610 A094010848A094011039 A094011152A094011227 A094011398A094011474 A094011530 A094011716 A094011842A094011932 A094012058A094012143 A094012343But when I go Punjab National Bank in Chhaproula Gautam Budh Nagar the Branch ManagerMr RP Yadavtreated us so badly I also gave him written complaint and only he signed and gave us back he even not read our written complaint and also assault us They also not have any information about dispute form I also download Punjab national bank dispute form from internet and fill it and singed it by hand He refuse to take us dispute form and treat us very badly also he unregistered my mobile numberWe are in a bad situation the bank cant help usPlease take strict action against Mr RP Yadav the so called Branch ManagerI also have attached all documents regarding my fraud transactions also lodged police FIR bank statement copyI request you to take up this matter urgently to help me recover my money as early as possible
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