Subject:-Unauthorized transactions from my credit card
Complaint Type:-Credit Card
Complaint Against:-Paytm KYC updation call
Date:-Tue, 28 Jan 2020
Details:-I received a call from Mob No8513967117 regarding KYC updation of Paytm Name as per teucaller was PaytmKYC He asked me to download one app named QD to complete the KYC and then he asked me to do a transaction of Re1 to 10 through my Credit card I did the same and within 5 minutes he did 5 transactions from my account being on line over call I opposed and asked him what he was doing he told not to worry it will be reverted back in the account I didnt share any OTP with him which was coming in my message box 4 transactions of Rs49900 each and one of Rs29000 was done After that all my messages were automatically deleted from my message box I immediately contacted to ICICI customer care and informed the same They blocked my card and given me service request No SR663043764 and informed me to resolve the issue within 14 weeks
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