Subject:-Not refunding the amount back as confirmed
Complaint Type:-Dating Sites
Complaint Against:-Aaradhaya Masti friendship dating Club
Date:-Wed, 27 Mar 2019
Details:-pRespected Sir My name is Chris Name changed I have been contacted by an online dating company on Friday 22 March 2019 to register with the online dating company I have agreed and registered myself by paying Rs 965 For reviewing the profile they asked me to pay Rs 16000 which I have agreed and have shared 2 profiles out of which I have choose one Post choosing the profile I was asked to pay Rs 42000 for privacy of the profile which was requested by profiler later they have asked to for call confirmation for both me and the lady and which they have collected Rs 67000 which they confirmed that the same will be refunded as it was a mandatory requirement which I did however while chatting with the profile lady the company has asked to proceed with the agreement which I refused initially and had request them to cancel the process and pay back the money however they have said that to cancel the process or to continue the service I have to provide RS 85000 either ways nbspand as confirmed by them all the amount which i am sharing will be refunded once the contact is completeattached the email Communication from the company While proceeding with the agreement they have requested for the Escort card no which i do not had and for that card which i have to pay 120000 rupees so i have requested them not to proceed with agreement and cancel the complete contract attached the email Communication from the company For the cancelation of the contract they have ordered me to pay additional 80000 rupees else my money will not be refunded as i already spend some amount and do not want to lose the money i was forced to pay 80000 rupees as well and they have also confirmed that is the final payment which i should be doing to company as confirmed by their HR associate Lisa Sharma Post the payment of Rs 80000 i have asked them to make my complete my full and final settlement payments They have agreed for the same and a lady from their accounts team called up and collected my bank credentials for their payments Post 10 minutes of the conversation the same lady called me and said that Rs 65000 has to be paid for account verification without which my payments will not be made as this is their company policy I have reconnected with the HR Lisa Sharma and the argued that the same has not been informed to me earlier and i will not be able to make the payment with such a short noticenbsp As they were threatening me that they will not be making the payments without these payments with huge difficulty I have arranged this amount and had made the payments I have also reconfirmed that Rs 65000 is the final payment for my full and final settlement they have confirmed ie the final payment and I need not have to make any additional payment Post 10 minutes from the payment they have come up with profile closure payments of Rs 69000 without which the final payment cannot be made I have argued with them and have told to connect with their MD which they never agreed nbspand were threatening me that none of the payments will be made without the payments of profile closure with huge difficulty I have arranged the payments for that and before making the payment I have again cross confirmed that there are no additional payments to be done and they have confirmed that are no more additional payments attached the email Communication from the company Post 10 minutes from the payment they have called and confirmed that I need to make Rs 80000 immediately since i have delayed the payments within 130 pm Monday 26th 2019 else none of my money will be refunded including all the amounts that I have paid earlier I was heartbroken and they were threatening me numerous times to complete within 130 pm else my complete money will be lost I made the payments by 103 PM itself and I was told my process is complete and i will be receiving the payments in the next 30 minutes After 30 minutes HR Lisa called back asking me to make the payment of RS130000 within 3pm for agreement withdrawal if I have crossed the time i will have to pay additional Rs 5000 every hour If I again delayed the complete amount will not be given and the same will go for company charity I have refused the same completely and have agreed not to make any additional payments in the meantime the HR tried threatening me to make payments I inform them nbspthat I will go to police and file a suit which they told that police nbspare useless and will not be able to do any help to me to get back my money and they would be sending goons if I do the same and my complete money will be gone by then After hearing this I have called and visited the bank and told them to stop payment to the account of Mr Sukumar Mondel the MD of the organization Account No 0127010532365 and the IFSC Code is UTBI0OVEA15 hearing my urgency the banks have requested for stop payments I also have requested for the agreement copy which I have told them not to make with heavy arguments without my concern attached the copy of the same they have shared me the details today asking to make payments for Rs 135000 immediately else I will not be receiving the none of the payments which I have given them Also I have received threatening calls from the profile lady as well as from the MD of the organization stating to pay Rs 100000 without which no refund will be done with a dead line of 9pm on Tuesdaynbsp 27th March 2019 I request your office to kindly intervene in the same and do the needful without which there is a threat for my money as well as for my life The total money which I have paid to this organisation is Rs 504968 and now they say that the same cannot be refunded they have called today 29 march 2019 asking to pay additional 50000 to refund the money nbsp nbsp nbspp
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