Name:-Krishnakumark4
Subject:-Phishing at Amazon Website and loss of Rs.18750/-
Complaint Type:-E-commerce
Complaint Against:-Amazon India
Complaint Number:-897c3d
Date:-Sat, 14 Mar 2020
Details:-Subject Complaint Regarding Phishing Compromise of my Credit Card details through my Amazon AccountHello Sir This is to bring to your notice that I K Krishnakumar Age 63 has been a victim of Phishing On November 30th i noticed five suspicious transactions in the form of a message from Standard Chartered Bank bank notification at the time of using the Credit Card Out of the five transactions I was able to block one transaction worth INR 5000 but i lost INR 18750 from the balance four transactionsThe transaction was made to through my Amazon account User ID krishnakumark3rediffmailcom where i have saved the credit card details too There has been serious breach of my credit card informationdetails through my Amazon account and secondly i havent received the OTP to carry out these transaction The transaction was done to buy Amazon Gift coupons All the gift coupons were sent to an unknown email id mounipatel97gmailcom Since that moment i have been in touch with Amazon and Standard Chartered Bank My credit card and Amazon account has been blocked for investigation since then I thought it would be sorted but now it looks like both the parties are not ready to accept the mistake and take responsibility for the same Kindly support on this matter Also attaching the Standard Chartered Bank credit card statement which displays the five suspicious transactions The Bank transaction IDs of these transactions from the credit card ending with 0346 are 75503729335035529110173 75503729335035528210131 75503729335035529413601 75503729335035529601700 and 755037293350355301420090346The Amazon Order IDs are 171 6306028 6680313 171 2042595 3316300 171 3933384 9506729 171 5752168 7458752 and 171 57512168 1209904Kindly let me know what needs to be done from my end to report this unfortunate event and try getting a refund Awaiting your kind response
Comment:-cybercomplaint.in